Returns & Exchanges
At Vanlife Giveaways, we want you to be fully satisfied with your gear; if an item doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange. Please note that all giveaway entries associated with the original purchase remain valid even if a return is processed.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
